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A real person reads every message. We reply within 1 business day during Monday to Saturday, 9:00-18:00 ET.

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Direct channels

Email: support@truehearts.example
Phone: +1 (302) 555-0142
Hours: Monday to Saturday, 9:00-18:00 ET

Privacy & data requests: privacy@truehearts.example

Registered office

TrueHearts Technologies LLC
1201 N Market Street, Suite 1100
Wilmington, DE 19801
United States

Escalations

If a support reply has not resolved your issue, ask for it to be escalated to our Privacy & Trust Team at privacy@truehearts.example. We acknowledge escalations within 1 business day and aim to resolve them within 15 days.

Urgent safety concerns

If you or someone else is in immediate danger, contact your local emergency services first. Then report the profile to us so we can act on the account.